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MyUCR Help

CONTACT US

Not finding the answer to your question on our website? Not sure who to ask? Please call or email us and we'll make sure it gets answered by the right person.

Phone:(951) 827-3411
Email: admissions@ucr.edu

 

Find the Answer

We’ve anticipated many of your questions and tried to answer them. If you are unable to find the answer here, don’t hesitate to contact us.

 

Appeals

  • How do I appeal my admission decision and check for Deadline dates?

    Complete the online appeal form located on your MyUCR account by clicking here. No written appeals sent via US mail, faxed, emailed, or hand delivered will be accepted.

    Please note that while all appeals will be considered, it is not recommended that you appeal an admission decision unless there is new and compelling information that we would not have been able to obtain from your application that would have led us to a different decision.

    Deadline to provide specific appeals are listed below:\

    Winter 2019 Deadlines:

    • Winter Transfer Decision Appeal: November 10

    Fall 2019 Deadlines:

    • Freshmen Decision Appeal: April 15
    • Freshmen SIR Appeal: May 15
    • Fall Transfer Decision Appeal: May 15
    • Fall Transfer SIR Appeal: June 15
    • Freshmen and Transfer Final Transcript Appeal: July 11
    • Freshmen and Transfer Final Document Appeal: July 25
  • How long will it take for a decision on my appeal?

    We will make every attempt to respond to you with a decision within 15 business days.

  • Do I need to send any documents or letters of recommendation?

    No. Undergraduate Admissions will request documents if needed. Documents that are requested must be sent via U.S. Mail or hand delivered to Undergraduate Admissions by the indicated deadline. Scanned or faxed documents will not be accepted.

  • Can I appeal more than once?

    No. Once a decision has been made on an appeal, it is considered final.

  • Can I request an interview?

    No. Appeal decisions are based upon the content of the appeal statement and any supporting documents specifically requested by Undergraduate Admissions. 

  • Under what circumstances might an appeal be approved?

    The granting of an appeal by the Appeals Review Committee is extremely rare. In the circumstance that the Appeals Review Committee does grant an appeal, it is based on new and compelling information not originally reported on the student's application.

Application for Admission

  • I have applied to UC Riverside, when will I be notified of my admission decision?

    Admission decisions for Fall 2019 will begin posting on MyUCR in early March, and will continue to post daily thereafter.  Do not be discouraged if you do not see your admission decision by March, this is just the date that these decisions begin posting. 

  • What is an application ID number and how do I get mine?

    Your application ID number is a 7-digit number that can be found on the receipt you received when you submitted your application for admission.

  • How do I cancel my application?

    To cancel your application to UC Riverside, you can log-in to your MyUCR account and click on the "My Profile" tab, followed by clicking on the "Cancel Application" tab and following the instructions.

  • I am unable to attend the term I applied for. How can I hold my place until the next term?

    As a rule, we do not hold or roll admissions offers to another term.  If you have a compelling reason, outside your control (e.g., medical issues or call to military duty), you can submit a written request to have your application rolled to another term to:

    Assistant Director-Evaluations
    Undergraduate Admissions
    3106 Student Services Building,
    Riverside, CA 92521

    Your request must include a complete description of the reason for your request and any supporting documentation that will validate your request. Please note that these requests are rarely approved. We do, however, welcome you to re-apply to an open term when it is more convenient for you to attend.

  • I have some changes to my original application. Where/how do I submit those changes?

    Please send an e-mail to admissions@ucr.edu including your full name, date of birth, and Student ID (SID) along with your changes and it will be forwarded to your admissions counselor.

  • I never got my admit letter, but MyUCR shows that I have been offered admission.

    I never got my admit letter, but MyUCR shows that I have been offered admissions.

    All admitted students are mailed an admit packet that contains the letter of admission. Occasionally, these packets are returned to us as undeliverable. Please note that it takes approximately 3 weeks to receive your admit packet.

    All information contained in the admit packet can be found on your MyUCR web page. However, if you need us to mail another admit packet to you, please let us know via e-mail at admissions@ucr.edu with your full name and address and we will be happy to mail it to you.

    If you have not already done so, please take this opportunity to sign onto your MyUCR account today, and reserve your space in our upcoming class by saying “Yes Sir!” and submit your statement of intent to register (SIR) today!

  • AH&I Requirements, what does this mean?

    AH&I stands for, American History & Institutions Requirement:  This refers to the US History requirement all new students must fulfill, either by:

    1. Completing a high school US History course with grade of C or better or an appropriate college level US History/US Government course with a grade of C or better.
    2. Receiving a score of 550 or higher on the SAT Subject examination in US History.
    3. Receiving a 3,4, or 5 score on the AP US History Examination.
    4. Receiving a 5, 6, or 7 score on the IB History of the Americas Higher Level Examination

Documents and Transcripts

  • What are dates/deadlines to turn in transcripts?

    All Winter 2019 applicants must submit transcripts and Documents by November 1st and all Final Transcript and Document Deadline for Fall 2018 coursework is due January 15th.

    All applicants, both freshman and transfer, must submit official final transcripts by July 1st and test scores and other documents completed through spring by July 15th, regardless of coursework planned for the summer. If you are enrolled in a summer session, you must also send an additional official final transcript, with all coursework completed through summer term to our office postmarked by September 15. However, your admission counselor may require you to send certain documentation prior to this deadline in order to make an admission decision. Continue to check your "my Alerts" section on your MyUCR account for up and coming deadlines and/or requests.

  • I have not graduated yet. Why do I have to send in my transcripts?

    Your admissions counselor has requested your 7th semester transcript to determine your eligibility for admission to the University. Please submit your 7th semester transcript to our office as soon as possible. In addition, you will need to send a final, official transcript complete with date of graduation (month and year) after you graduate to complete your admissions file. Please continue to check your MyUCR account frequently for up to date information regarding your documents

  • I sent my FINAL high school transcript, but it's still showing as not received!

    Our office receives a high volume of official documentation per day. As a result, it takes approximately 3 weeks to process your final transcript before you can view this information in your MyUCR account. Please continue to check your MyUCR account frequently for up to date information regarding your documents.

  • What does "Incomplete Transcript" mean?

    College Transcript - The term “incomplete” refers to a transcript with work-in-progress.

    A high school transcript is incomplete until it includes all courses and grades completed through the end of the senior year AND contains the date of graduation (both the month and year). If you have submitted International transcripts, the status will appear as incomplete until checked in and verified by an International Admissions Counselor. 

    We encourage you to send your final, official transcript as soon as it becomes available.

    But no later than a postmarked date of:

    • July 1 for Fall applicants for all coursework completed through Spring.
    • September 15 for Fall applicants for all coursework completed in Summer.
  • I sent my FINAL College/University Transcript and my account still shows not received!

    Our office receives a high volume of official documentation per day. As a result, it takes approximately 3 weeks to process your final transcript before you can view this information in your MyUCR account. Please continue to check your MyUCR account frequently for up to date information regarding your documents.

  • Where do I send my Transcripts/Documents?

    Please send your transcripts/documents to:

    University of California, Riverside
    Undergraduate Admissions
    900 University Avenue
    3106 Student Services Building
    Riverside, Ca 92521

  • I was told that my IGETC would be waived. Do I still need it?

    Your College Office determines the status of your IGETC form as waived or complete. All IGETC forms received by the Office of Undergraduate Admissions are forwarded on to the college office of your current major program (for BSAD majors, all IGETC forms are sent to the BSAD program office).

    For more information regarding your IGETC form please contact your college office.

    • CHASS (951) 827-3683
    • CNAS (951) 827-7294
    • BCOE (951) 827-3647
    • BSAD (951) 827-2515
  • Why do you show my IGETC is not completed?

    Your College Office determines the status of your IGETC form as waived or complete. All IGETC forms received by the Office of Undergraduate Admissions are forwarded on to the college office of your current major program.

    For more information regarding your IGETC form please contact your college office.

    • College of Humanities & Social Sciences: (951) 827-3683
    • College of Natural & Agricultural Sciences: (951) 827-7294
    • Bournes College of Engineering: (951) 827-3647
    • School of Business Administration: (951) 827-4551
  • I am a transfer applicant, why do I have to send you my high school transcript?

    You must submit your official final high school transcript if you are required to meet freshman eligibility criteria as a lower-division transfer student with less than 51.0 transferable quarter units. Also, one way to clear the campus American History and Institutions degree requirement is by submitting an official final high school transcript verifying the completion of an appropriate year long course (two semesters) of US History with C grades or better or one semester of appropriate US History course work and one semester of appropriate US Government course work with C grades or better.

  • My high school is closed for the summer and I am unable to request that they send you my final, official transcript, what can I do?

    Please contact the District Office for the high school that you attended to see if they can assist you in having your official transcript mailed to us. If the District Office is unable to assist you, please send an e-mail to admissions@ucr.edu with the date on which your high school will re-open and you will be able to have a transcript mailed to us, and we will consider your request.

  • What does "Waived" mean?

    A required item has been waived. No additional action is required by you.

  • What does it mean if an item says it is "Processing?"

    We have received your document and our staff is reviewing to ensure that all the necessary information is complete.

Exams and Test Scores

  • What does "official" test scores, transcripts, and/or documents mean?

    "Official" means that you must have the test score, transcript, and/or document sent directly to the University of California, Riverside (UCR) from the issuing institution.

  • Do you have my test scores?

    Check your My Test Scores section on your MyUCR account to see what information we have received. 

    If you do not see your official test scores for SAT, ACT, TOEFL, or AP, and you have requested them from the testing center, please allow 3 weeks to process from the date you requested them to be sent. 

    If 3 weeks has passed since being requested, please contact the testing center to ensure that your scores have been sent to the appropriate location. 

    If you have not requested your test scores to be sent to our campus, please request for them to be sent from the appropriate testing center asap.

    • ACT - (319) 337-1360 UCR School Code 0456
    • Advanced Placement - (888) 225-5427 UCR School Code 004839
    • SAT - (866) 704-0176 UCR School Code 004839
    • TOEFL - (609) 951-1100

    PLEASE DO NOT request to have your scores rushed. Please just send electronically.

  • What are the required SAT/ACT exams?

    Check your My Test Scores section on your MyUCR account to see what information we have received. 

    If you do not see your official test scores for SAT, ACT, TOEFL, or AP, and you have requested them from the testing center, please allow 3 weeks to process from the date you requested them to be sent. 

    If 3 weeks has passed since being requested, please contact the testing center to ensure that your scores have been sent to the appropriate location. 

    If you have not requested your test scores to be sent to our campus, please request for them to be sent from the appropriate testing center asap.

    • ACT - (319) 337-1360 UCR School Code 0456
    • Advanced Placement - (888) 225-5427 UCR School Code 004839
    • SAT - (866) 704-0176 UCR School Code 004839
    • TOEFL - (609) 951-1100

    PLEASE DO NOT request to have your scores rushed. Please just send electronically.

  • What are the SAT deadline dates?

    If you are applying as a freshman applicant for Fall and you will be graduating from high school in June, the UC published deadline for completing all required examinations is the month of December prior to your high school graduation.

    To view available registration test dates for the SAT examination please visit www.collegeboard.com.
    To view available registration dates for the ACT plus Writing examination at www.act.org.

  • Am I required to take the TOEFL or IELTS Examination?

    If either of the following is true, then you need to take and pass either the Test of English as a Foreign Language (TOEFL) or the International English Language Testing System (IELTS) examination:

    1. If your native language is not English and your education in secondary/high school or college/university has been in a country where English is not the native language.
    2. If you are a freshman applicant, and you have less than three years of high school in the US, and your native language is not English.
  • What is the minimum required score for the TOEFL and the IELTS?

    For UC Riverside, the minimum scores are as follows:

    • TOEFL Paper Based – 550
    • TOEFL Internet Based – 80
    • IELTS – 6.5
  • Where can I take the Analytical Writing Placement Exam?

    If you didn't satisfy the UC Entry Level Writing Requirement by April 1, you must take this exam the 2nd Saturday in May. You'll receive a letter in early April directing you to your test center location. - Required of all first year students; the results will not affect your admission status - Find out more at: ucop.edu/elwr.

  • I can't take the Analytical Writing Placement Exam in May!

    The Analytical Writing Placement Exam (AWPE) is one way to satisfy the UC Entry Level Writing Requirement (ELWR). For more information on this exam and the Entry Level Writing Requirement, please go to www.placementtest.ucr.edu or contact the UCR ELWR Office at (951) 827-1384.

  • You haven't received my test scores, what do I do?

    If you do not see that we have received your official test scores on your MyUCR account and it has been more than 3 weeks since you requested them from the testing center, you will need to contact the appropriate testing center, and request to have your scores sent to UC Riverside.

    If you took an Advanced Placement Exam and received a score of 2 or below, this is a non-passing score and your exam will not show as received.

    If you took a TOEFL or IELTS exam and received a non-passing score, your exam will not show as received.

    • ACT - (319) 337-1360 UCR School Code 0456
    • Advanced Placement - (888) 225-5427 UCR School Code 004839
    • SAT - (866) 704-0176 UCR School Code 004839
    • TOEFL - (609) 951-1100

    PLEASE NOTE:

    • DO NOT request to have your scores rushed. Please just send electronically.
    • All scores must be requested from the testing center AFTER you apply to our campus to ensure your scores are matched with your application.
    • If you elected to use the College Board’s “Score Choice” option for selecting specific exams and institutions to which your tests be sent, you will need to update your selections in Score Choice to release ALL your exam scores to our campus before we will receive them.
    • Please note that there is no advantage in withholding exam scores from our campus, we will only use the highest scores (for the SAT Reasoning and ACT plus Writing, we use the highest sitting) in determining your eligibility for admission to our campus.
  • You have not received my AP exam score(s)!

    If you do not see your AP exam score(s) on your MyUCR account, and it has been more than 3 weeks since you have requested them to be sent, please contact the testing center to ensure they were sent to the proper location.

    If you took an Advanced Placement Exam and received a score of 2 or below, this is a non-passing score and your exam will not show as received.

    If you have not requested your AP exam score(s), please contact the testing center to have your scores sent asap.

    Advanced Placement - (888) 225-5427 UCR School Code 004839

    PLEASE NOTE:

    • All scores must be requested from the testing center AFTER applying to our campus to ensure that your scores are matched to your application.
    • If you elected to use the College Board’s “Score Choice” option for selecting specific exams and institutions to which your tests be sent, you will need to update your elections in Score Choice to release ALL your exam scores to our campus before we will receive them.
    • Please note that there is no advantage in withholding exam scores from our campus, we will only use the highest scores in determining your eligibility for admission to our campus.
  • You have not received my TOEFL or IELTS!

    If you do not see that we have received your official test scores on your MyUCR account, you will need to contact the testing center, and request to have your scores sent to UC Riverside.

    It takes approximately 3 weeks to process your score before you can view it on your MyUCR account. If you took a TOEFL or IELTS exam and received a non-passing score, your exam will not show as received.

    TOEFL - (609) 951-1100

    PLEASE DO NOT request to have your scores rushed. Please just send electronically.

  • I didn't take the AWPE, what do I do?

    If you didn't satisfy the UC Entry Level Writing Requirement by April 1, you must take this exam the 2nd Saturday in May. You'll receive a letter in early April directing you to your test center location. - Required of all first year students; the results will not affect your admission status - Find out more at: ucop.edu/elwr.

  • Math Placement, Where/how do I take this exam?

    The MAE is used to place first-year students into an appropriate entry-level Mathematics course at UCR. If your major requires at least one course in Math, you must take this exam; this includes:

    • All majors in the Marlan and Rosemary Bourns College of Engineering (BCOE) and in the College of Natural and Agricultural Sciences (CNAS). -
    • Many programs in the College of Humanities, Arts and Social Sciences (CHASS).

    EXEMPTIONS: You don't have to take the exam if you:

    • Receive a score of 3, 4, or 5 on either the AB or BC Advanced Placement Calculus Exam.
    • Complete a UC Transferable college course at the Pre-Calculus Level (Math 5 at UCR) or higher from an accredited institution.
    • Receive a score of 5 or higher on the International Baccalaureate Higher Level Math Exam.

    Find out more at arc.ucr.edu/placement.

  • I am not planning on taking my AP exam. Will this effect my admission?

    UC Riverside does not require that you take your AP exam(s), however, please be aware that no college course credit is given for taking AP courses. College course credit is only given for AP exam scores with a 3 or higher.

  • What is the UCR school code for SAT, AP, and ACT exams?

    SAT and AP – 004839, ACT - 0456

  • What is the Entry Level Writing Requirement (ELWR)?

    For more information on the Entry Level Writing Requirement (ELWR), please visit http://elwr.ucr.edu

  • What is the Analytical Writing Placement Exam (AWPE)?

    For more information on the Analytical Writing Placement Exam (AWPE), please visit ucop.edu/elwr.

Fee Information

Financial Aid

  • I have completed the FAFSA, when can I expect an offer of financial aid?

    You can get an estimate of aid via MyUCR once we get your FAFSA. Beginning in March, new student awards become available. Once your award is ready, you will be notified via MyUCR through “Alerts” and “Spotlights”. However, if your application is selected for verification of reported information, you will be notified on MyUCR of any additional documents or information needed to complete your financial aid application. If additional documents are required, they must be submitted to the UCR Financial Aid Office by May 1st in order to maintain on-time financial aid consideration.

  • What is an EFC? How is it determined?

    When you file the FAFSA (Free Application for Student Financial Aid), the information you report is used in a formula established by the U.S. Congress. The formula determines your Expected Family Contribution, an amount you and your family are expected to contribute toward your education. This amount may not exactly match the amount you and your family end up contributing. The EFC is used in determining need based financial assistance. The financial need is calculated by taking the estimated Cost of Attendance and subtracting the Expected Family Contribution (from the processed FAFSA). The difference is your financial need, or the amount of your financial aid eligibility.

  • How do I receive money to purchase my books and supplies?

    Around August 15th, you will be sent a link to your Fall student account (billing) statement. If you have any remaining financial aid after your financial aid credits your fees, other UCR charges, and UCR housing charges (as applicable), a financial aid “refund” will be directly deposited to your bank account at the start of each quarter by the Student Business Services Office (see Important Dates). You may pay for all other expenses not charged on the billing statement with this refund, such as books and supplies.

  • How do I pay my first UCR Housing payment due June 1st?

    Unfortunately, no financial aid is available prior to the start of the school year. Therefore, your parents should use a portion of their Expected Parent Contribution to make this payment in June. For more information, please visit the Housing Office website at housing.ucr.edu.

Housing

  • How do I find out more information about Housing?

    For all housing inquiries and deadlines, please contact the housing office at (951) 827-6350 or by emailing your question to housinginfo@ucr.edu. You can also view important information at their website http://housing.ucr.edu

  • What is a Net ID and where do I get mine?

    Every UCR student is automatically assigned a student account (Net ID) which provides access to the computing services provided by C&C, including the computer labs, Webmail, iLearn, the wireless network and many other services. To start using these services you will need your Net ID, your Permanent PIN and your Student ID Number. You will receive your Net ID AFTER submitting your Statement of Intent to Register (SIR).

    It takes approximately 3 business days to generate, and can be found in your MyUCR Account under "My UCR IDs".

    For more information on Student Computing Services visit http://iguide.ucr.edu.

International

Major Changes

Orientation

Residency for Tuition Purposes

SIR

  • Can I submit a late SIR?

    If you intend to enroll at UC Riverside for your applied term, you should make every effort to submit your Statement of Intent to Register (SIR) by your SIR deadline. At this time, there is no guarantee that we will be able to accept SIRs after the stated deadline. In addition, students who submit a late SIR are not guaranteed Housing on campus and can be disadvantaged in the enrollment process. If you are absolutely not able to submit your SIR by the deadline, you can check your MyUCR account after your SIR deadline to see if we will accept a late SIR from you.

  • How do I SIR?

    If you have been offered admission at UC Riverside you can submit your Statement of Intent to Register (SIR) on MyUCR.

  • Can I get a SIR deposit refund?

    You can submit a written explanation addressed to the Director of Admissions outlining why you believe your SIR deposit should be refunded. You should also include any documents that support your claim. You will receive a response from the Director of Admissions within 5 working days. Be advised, though, that SIR deposits are non-refundable and exceptions are rare.

    Submit written explanation to:
    Director of Admissions
    UC Riverside Undergraduate Admissions
    3106 Student Services Building
    Riverside. CA 92521

  • Is my SIR deposit refundable if my appeal is approved at another campus?

    The SIR deposit is non-refundable as stated on the form that you signed.

  • I am waiting to see if my appeal is approved at another campus. Can I submit my SIR after the deadline?

    To reserve your space at UCR, we strongly recommend that you submit your SIR by the stated deadline. If you are unable to do this, you can check your MyUCR. Web page the day after your SIR deadline to see if we are still able to accept a late SIR from you.

  • I can't pay my SIR fee by the deadline!

    You may make an online credit card payment to pay your SIR fee on-time by following instructions on your MyUCR account. If you do not have sufficient funds to pay the SIR fee, you may submit a written request to admissions@ucr.edu asking for a deferment of this fee. Be sure to include your full name, date of birth, Student ID Number or Application ID Number, your total family income, and the total number of family members supported by that income. If you meet our low income guidelines, we will defer your SIR deposit fee.

 

 

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