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Tours FAQ

Tours: Frequently Asked Questions

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Get the Answer

We’ve anticipated many of your Campus Tours questions and tried to answer them. If you have additional questions, please contact us.

 

Planning Your Visit

  • Do I need a parking permit?

    Yes, parking permits are required. You can purchase an all day parking permit for $8 from the University Kiosk on West Campus Drive for normal visiting purposes. However, we do offer free complimentary parking for visitors who make a reservation with us

  • Where should I stay?

    There are many hotels near campus. Some hotels offer a discounted UCR rate if you request it. UCR is not affiliated or responsible for any third-party accommodations you arrange with the hotels listed.

  • Does UCR have an overnight stay program?

    No, not at this time.

  • Are there restaurants or places to eat on campus?

    Yes! Campus dining options include the HUB Food Court (featuring Chronic Tacos, Hibachi-San, MOD Pizza and Panda Express), The Habit and Subway. If you need a coffee fix, stop by Coffee Bean & Tea Leaf, Ivan's or Starbucks. UCR also has campus food trucks, convenience stores and residential dining. Visit dining.ucr.edu to explore all campus dining options.

  • What should I wear?

    Wear comfortable walking shoes. Dress for weather and temperature variations. Pants and closed-toe shoes are required for BCOE lab tours.

  • What is the best day to visit?

    With a beautiful campus like ours, any day is the best day! If you want the full campus experience, plan your visit for when classes are in session. But if you're looking for less hustle and bustle, plan it for the off season (midterms/finals and summer quarter).

  • Does UCR have an open house?

    Yes. Highlander Day happens every year in the spring, typically on a weekend in April. At Highlander Day, you’ll chat with faculty, hang out with current students, learn about our many academic programs and take a student-led campus tour. View current events at UCR.

  • When are you open?

    The Campus Tours Office is open Monday through Friday, 9 a.m. to 4 p.m., excluding all national holidays. We are also open on select Saturdays during special events (Discover Day, Highlander Day, etc.). 

Reserving Your Tour

  • Are reservations required for tours?

    Yes, you must make a reservation in advance. This allows our staff to properly prepare for your tour. After making your reservation, you’ll receive a confirmation email with details about your visit. During spring and fall quarters, space is limited – we suggest reserving early.

  • When are tours available?

    Campus tours are available every hour on the hour, Monday through Friday, from 9 a.m. to 3 p.m. Saturday tours are only offered on select days and facilities available for viewing may be limited. Reservations are required for all tours.

  • How do I change or cancel my tour?

    You can cancel and schedule a new tour online using the link in your confirmation email. DO NOT schedule another tour until you cancel your first tour. Doing so creates a duplicate tour reservation. Thank you for letting us know. Canceling your tour allows us to open up space for other visitors.

  • I can’t make any of the tour times. How can I see the campus?

    You can always take a virtual tour or, if you want to see the campus in-person, you can print out one of our self-guided tour maps and explore UCR on your own. 

  • Are tours cancelled if it rains?

    No. Tours happen rain or shine! Please prepare for the weather accordingly. 

  • Do you offer tours in any language other than English?

    We sometimes staff Campus Tour Guides who speak multiple languages, but that can change every quarter. Please call our office at (951) 827-8687 to inquire about the availability of your specific language. We also welcome you to bring your own interpreter. Our Campus Tour Guide can customize their tour to allow time for your interpreter to translate for you throughout the tour.

  • Are tours wheelchair accessible?

    Yes. Please note in the special accommodations section of your reservation that you are visiting our campus in a wheelchair. Your guide will take your group on a wheelchair-accessible route. 

  • Is there a fee for the tour?

    No! Tours are free. We gladly welcome you to visit our campus and meet with our students, staff and faculty. 

  • What is an "Individual/Family” tour?

    This is a tour for:

    - Individuals /Families (parent/guardians, siblings, relatives and prospective students) that include less than 10 participants.
    - Small groups of any kind that include less than 10 participants.

    We ask that a separate tour reservation be filled out for each prospective student. (Groups of 10 or more can make one reservation for all prospective student and will be taken on a "Group Tour.")

  • Are children allowed on tours?

    Yes, children are allowed on tours. However, if a child requires the use of a stroller, please notify our staff ahead of time so we can adjust the tour route accordingly. 

About The Tour

Groups

  • What do you consider a “group”?

    A "group" is considered 10 or more prospective students from any institution or organization (schools, community or religious organizations, camps, etc.)

  • When are group tours offered?

    Elementary and middle school group tours are offered on Tuesdays and Thursdays, on the hour, from 9 a.m. to 3 p.m. High school and community college group tours are offered on Mondays, Wednesdays, and Fridays from 9 a.m. to 3 p.m. 

  • When should I make a reservation?

    Reservations for groups must be made at least two weeks in advance. We begin accepting reservations about one month prior to each quarter. Make a reservation.

  • Where should we park our bus?

    On-campus bus parking is not available and we recommend finding a place to park off-campus. Busses can drop off on Canyon Crest Dr. north of the traffic light in front of Lot 24.  California exempt vehicles such as vans may park in Lot 1.  When you arrive, one of our tour guides will greet your group for check-in and proceed with your planned schedule.  

  • Why are some days and times unavailable?

    Available group tour slots are determined by staff availability and are listed on our reservation calendar. Any tour slot not listed has already been booked. 

  • Can we eat on campus or in a residential restaurant?

    Yes! Groups can enjoy lunch at our Highlander Union Building (the HUB), our residential restaurants at A-I or Lothian. No reservations are required at the HUB, but if you want to eat in A-I or Lothian, you should complete a group meal request form

 

 

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